Don't go near PC World - they really don't care
I spent over a Â£1000 at PC World for new laptop + accessories.To cut a long story short I have since spent 6-7 hours driving back & forth between home and PC World and standing around in their store getting no or poor service.
During this time I have tried to get a refund but the assistant didn't know what to do and tried to refund me for less than I paid, claiming that I had not returned everything.
Obviously I didn't want anything more to do with this store, so I referred this to PC World "Customer Service" by letter + all documents asking simply for a refund. During the past two weeks they have done nothing and now say I have to go back to the store AGAIN.
I can't do this because Customer Service now has my receipts.
So if something goes wrong they won't care in the store, and the central Customer Service won't do anything to help you.I'm still Â£1000 out of pocket.
Monetary Loss: $1500.